What is Lifeline?

Q: What is Lifeline?


A: Lifeline is a non-profit organization that provides free 24-hour telephone support for people in need.

Q: What does Volunteer Crisis Supporters do?


A: Volunteer Crisis Supporters provides suicide prevention services and mental health support.

Q: How do they help people?


A: They help people over the phone, face-to-face and online.

Q. Are the Lifeline Assistance workers paid?


A. Most of the workers at the Telephone Lifeline work for free. They are called volunteers.

Q: How many calls does Lifeline Assistance receive annually?


A: Lifeline Assistance receives over 400,000 calls every year.

Q: What other support services do some Lifeline Centers provide?


A: Some Lifeline Centers provide other support services that may have group support, assistance with food & bills and support for the old people.

Q: How does Lifeline fund its operations?


A: Lifeline has more than 260 retail outlets around Australia that sell clothes and furniture to make enough money to pay for training and office space they use. Some Lifeline Centres have few stores which helps them with day-to-day spending. Some lifelines can provide people in need with free mobile phones thanks to government grants.

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