What is WhatsApp?

Q: What is WhatsApp?


A: WhatsApp is a messaging and voice over IP service that is owned by Meta.

Q: What can be sent using WhatsApp?


A: WhatsApp allows the sending of text messages, voice calls, video calls, images and other media, documents, and user location.

Q: Can WhatsApp be used on desktop computers?


A: Yes, WhatsApp can be used on desktop computers.

Q: What does the service require from consumer users?


A: The service requires consumer users to provide a standard cellular mobile number.

Q: How could users communicate with others originally on WhatsApp?


A: Originally, users could only communicate with other users individually or in groups of individual users.

Q: When did WhatsApp announce a business platform?


A: In September 2017, WhatsApp announced a forthcoming business platform.

Q: What will the business platform enable companies to do?


A: The business platform will enable companies to provide customer service to users on WhatsApp.

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