What is conflict resolution?
Q: What is conflict resolution?
A: Conflict resolution is a set of ideas and ways to reduce sources of conflict between parties.
Q: What are other terms sometimes used interchangeably with conflict resolution?
A: The term "dispute resolution" is sometimes used interchangeably with the term "conflict resolution".
Q: What is the difference between conflict and dispute?
A: Conflict is broader than a dispute, more concerned with physical action, and less concerned with verbal arguments.
Q: What are the processes of conflict resolution?
A: The processes of conflict resolution generally include negotiation, mediation, and diplomacy.
Q: What are the processes described with the term dispute resolution?
A: The processes of arbitration, litigation, and formal complaint processes such as ombudsman processes are usually described with the term dispute resolution.
Q: Are arbitration, litigation, and formal complaint processes considered conflict resolution?
A: Although some refer to them as "conflict resolution," these processes are usually described with the term dispute resolution.
Q: What is the main goal of conflict resolution?
A: The main goal of conflict resolution is to reduce sources of conflict between parties.
